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error report

Started by silvia, June 26, 2009, 11:40:54 AM

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silvia

hi again Thanks for the wonderful work you are doing. I would like to know if there is any possibility of getting a detailed error report when a timetable is impossible. I know that you get a report when you try to violate basic constraints, but I mean when the timetable starts generating but gets stuck and nothing happens.

Then you have the option to click, stop, and show impossible activities. What I would find very useful is if I could know WHY that activity is impossible.

I am stuck now andcan't go on with my timetable because I don't know why a certain activity is not possible to place.

Thanks

Liviu Lalescu

I cannot give more details, because of the way the algorithm works. I'll think about it.

Please send me your file, so I can have a look at it.

A good idea is to go to the activities list and see that activity details. It says there the constraints directly related.

silvia

ok,how can I send you the file?

Liviu Lalescu

E-mail me, or personal message, as you prefer. Any e-mail you prefer - you can find one on FET Help/Support page and another one on my personal page. They both redirect to me.

silvia

thankyou, you have an email. the error must be in activity number 3

silvia

thank you very much for solving my problem, liviu. you are wonderful  :)

Liviu Lalescu

My pleasure :-)

I added an additional test to check for inconsistency, and problems like yours will be reported automatically.

silvia

wow, see? this is why I love this program so much. Because we get instant support and improvements from you  ;)