Help. Does anybody know a school management open source?

[Volker Dirr]

There was already and other thread, very similar.
see http://lalescu.ro/liviu/fet/forum/index.php?topic=1444.0

But even in that thread it doesn't fit, because it look like it is category *C*.

About "cost-effective": The school administration software from category *A* and *B* are always free. I even now free school administration software from category *C*. So in fact i need to define a 4th category *D* for that software. But i don't want do that, because there are to many tools in that *C* and *D* categories and they are easy to find by google.

About "great customer service": Hmm... i can see only a single phone number and a single E-Mail. It doesn't matter if you want to buy, have a question as customer or as parent about x, ... . Always just this two "services". I didn't saw a forum for that software. Doesn't look like there are many guys to help. "Great customer service" is like the school administration software forced by my government. Even we are a small country in the world and we have less then 4000 schools, the forum for that software has got 2 times more members and a lot of more posts/topics then the world wide FET forum. Each Area has got a personal guy that help if you have got questions per phone, E-Mail or by a tool like TeamViewer for free. In worst case that guy will visit your school and help you for free. And you can also visit further education for that software for free. That is what I call "great customer service".

About "Should we keep that posts like that": Difficult to say. It just look like advertisement. Maybe we can keep advertisement to other commercial school administration software if that commercial company also give a link and/or an advertisement for FET on their homepage or forum too?

[Liviu Lalescu]

About "great customer service": Hmm... i can see only a single phone number and a single E-Mail.

Volker, I am not sure you found the exact page with Google, but after about a few seconds spent on the official page a chat message box popped up and a person wrote me if I am interested in this software.

[Volker Dirr]

ah.. I talk with Luviu per mail. I was on the wrong website.
But it doesn't change much:
I didn't got a chat message box, I can't see a forum, ...
Even if I will get a message box: Selling and helping are 2 different point. Maybe they help very good and fast. Nobody can validate that.
But a public forum like the FET forum or the school administration software from our government can be checked by everyone very easy. It is easy to see how fast you got an answer in those forums and it is easy to check if you got good answers or just answers that doesn't help much.

Ok. On that side are more phone numbers (over all 5 if I counted correct: for Singapore, Brunei, Malaysia, Viet Nam and Hong Kong).
So service is maybe a bit better then I wrote in my first answer, but still far away from support done my the school administration software from my government.
(I think this is no advertisement for my school administration software, because we are "forced" to use it and it doesn't make sense for other guys to use it, because it is German only. But even for other German countries it is stupid to use it, because it contain a lot of special things that others can't use. Like special rules for printing the credentials, special tools to upload statistics to the government, ...)

[Bobby Wise]

Perhaps summitech should use Volker's previous thread - school administration software.